Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

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Why does NFL Shop cancel my order?

Order Verification

When we are unable to process an order, we will automatically cancel and refund your item.

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How do I return an order to NFL Shop?

If your order was shipped within the United States, you can initiate a return at any time by visiting our Returns Center. - Simply login with the email address used to place the order as well as the order number containing the items you wish to return.

Does NFL Shop take returns?

Common Returns Questions

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Our Return Process is simple and hassle free. You can return your merchandise to our warehouse up to 90 days from your item's ship date. If you are returning a Manufacturer Direct, Memorabilia, or Collectible item, you must return your merchandise within 30 days of your item's ship date.

How long do NFL shop orders take?

Once your order ships you will need to allow the full 21 business days (excluding weekends) to pass for final delivery. Please also note that final delivery will be made by your local postal facility. Once your order ships from our facility, you will receive a shipping confirmation email with your tracking information.

16 related questions found

Where does the NFL Shop ship from?

The majority of our orders ship from our shipping facilities located in Jacksonville, Florida, Las Vegas, Nevada and Frazeysburg, Ohio. However, some items may ship directly from our manufacturer.

How fast do NFL jerseys ship?

Shipping options in the United States from NFL Shop are as followed, NFL Shop promo codes will often reduce these rates! Standard Delivery – $5.99. This shipping method is available to the entire United States and its territories. Average length of delivery will be 3-7 business days.

Can you return a jersey?

So, no, you can't trade-in that jersey you bought ten years ago that's falling apart now. American Express customers have the luxury of being able to exchange the jersey if they purchased it within a year before the player is traded.

Can you return a custom jersey?

Custom made or decorated apparel cannot be returned.

Sizing samples are non-returnable unless you follow through with a team order. You can return or exchange in-stock items as long as they are unworn and have not been decorated. A 15% restocking fee will apply to all returned merchandise which is not defective.

How do I contact NFL shop com?

Domestic:1-855-288-8842. International: 1-904-685-7844.

Where is the NFL Shop located?

The NFL SHOP AT DRAFT located at 1095 Avenue of the Americas at 41st and 42nd Streets will be open April 2 - 30 from 11 am – 8 pm, seven days a week. The 10,000-square foot space will house merchandise from NFL licensees, including Nike, New Era, Under Armour, GIII, VF and Wilson.

What is NFL jersey assurance?

Jersey Assurance™ Includes:

A FREE replacement jersey, if the active pro player* you purchased switches teams within 90 days of purchase. Fast, FREE, friendly claim and replacement process. Claims need to be filed within 14 days of the qualifying event.

Does NFL Shop do size exchanges?

Fortunately, for NFL fans, that same commitment to quality extends to the NFLShop.com Customer Service department, making NFLShop.com returns, exchanges, order changes, and cancellations painless and stress-free.

Does NFL Shop have free shipping?

Right now, there's not a permanent free shipping deal advertised at NFL Shop. But you can often find NFL Shop free shipping offers available through coupon codes for your NFL Shop purchases. Some seasonal sales and deals may also offer free shipping for your order with a minimum purchase amount.

Is Nflshop com legit?

NFLshop.com is the official NFL site. The two could be easily confused. But there are ways to tell this site isn't the real one. Aside from the difference in web address the website says they "are from a different country and there may be overseas transaction fees."

How do I change the shipping address on an NFL order?

To change your shipping address, please visit Your Orders page and press the “Change Shipping Address” button on the left side of the page. This will enable you to input new address information.

How do I return an NFL jersey?

Our Return Process is simple and hassle free. You can return your merchandise to our warehouse up to 90 days from your item's ship date. If you are returning a Manufacturer Direct, Memorabilia, or Collectible item, you must return your merchandise within 30 days of your item's ship date.

Are returns free on fanatics?

You can also choose to return your item for an E-Gift Card. By choosing this option we will waive the return label fee of $9.99.

How do I cancel an order on NHL com?

In your account settings, click on the cancel button, and follow the instructions. You may also contact Customer Support by phone toll free in the U.S. 800-559-2333 (US) (International Customers please call 1-585-736-3994) or email at [email protected]

What is free jersey assurance?

A FREE replacement jersey, if the active pro player* you purchased switches teams within 90 days of purchase. Fast, FREE, friendly claim and replacement process. Claims need to be filed within 14 days of the qualifying event.

Can you return a jersey if a player is traded?

NBA news: Jersey Assurance allows fans to exchange jersey if player leaves during three-month window. NBA fans love buying the jerseys of their favorite players and wearing them around in public.

Can you trade in NBA jerseys?

In instances of trades or free agency signings, yes, you can upgrade — for a fee. NBA jerseys are available in a variety of styles, from basic replicas all the way up to "authentic" versions identical to those worn by players in games.

Does NFL ship to PO boxes?

special orders, items on backorder or cancelled orders (e.g., out-of-stock merchandise), items shipped to Alaska, Hawaii and U.S. territories and possessions, items shipped to P.O. boxes or APO/FPO addresses, or.

How long do custom NFL jerseys take to ship?

This is only for in-stock undecorated items. Custom items or stock items that are going to be customized with lettering or numbering take approximately four to six weeks for production. Then allow 2-7 days for shipping depending on what method you choose to ship.

Does NFL shop ship to UK?

UK Standard Delivery: Delivery takes 1-3 working days from when the order leaves our warehouse. This option will not guarantee delivery on a specific date and may be left in a safe location.